Terms and Conditions
Last updated: 16 July 2026
1. Service Description
Kashio is an AI-powered tax companion mobile app for Australians, available on iOS (with Android coming soon). It helps you review financial transactions, highlight potential deductions, scan receipts, track work-from-home and vehicle use, and generate exportable reports. Kashio is not accounting, bookkeeping, or lodgement software, and it does not replace an accountant or registered tax agent.
2. Eligibility
You must be at least 18 years old to use Kashio.
3. User Responsibilities
You agree to provide accurate information, use Kashio lawfully, keep your account secure, and not misuse, copy, reverse engineer, disrupt, or attempt to gain unauthorised access to Kashio.
4. No Financial, Tax, or Legal Advice
Kashio does not provide financial, tax, accounting, or legal advice. Kashio provides general AI-generated insights only. You should consult a qualified accountant, tax agent, financial adviser, or legal professional before relying on any output.
5. AI-Generated Insights
Kashio uses artificial intelligence and rule-based logic to generate insights. Outputs may be incomplete, inaccurate, outdated, or unsuitable for your circumstances.
6. User Responsibility for Tax Claims
You are solely responsible for reviewing all insights, confirming eligibility of deductions, maintaining appropriate records, and ensuring compliance with Australian tax laws and Australian Taxation Office requirements.
7. Accounts
You are responsible for maintaining the confidentiality of your login details and all activity under your account.
8. Subscriptions and Payments
Kashio Pro is a subscription. New users start with a 7-day free trial with no payment during the trial. After the trial, Pro is billed at A$6.99 per month or A$49.99 per year, as selected. Pro includes 100 AI credits and 100 receipt scans each month, unlimited transaction imports and reviews, and all report exports. Subscriptions purchased through the Apple App Store (and, when the Android app launches, through Google Play) are billed by the relevant app store and renew automatically unless cancelled at least 24 hours before the end of the current period. Prices are shown in the app at the time of purchase and may change on renewal with notice.
9. Cancellations
You may cancel at any time. For subscriptions purchased through the Apple App Store, manage or cancel in your Apple account settings; for subscriptions purchased through Google Play (when available), manage or cancel in your Google Play account. If you cancel during the 7-day free trial, you will not be charged. Unless otherwise stated, access continues until the end of the current billing period.
10. Refunds
Purchases made through the Apple App Store are subject to Apple's refund policies, and purchases made through Google Play (when available) are subject to Google's refund policies; refunds are requested through the relevant app store. Your rights under the Australian Consumer Law are not affected.
11. Data Accuracy
Kashio relies on the information and transaction data you provide. We do not guarantee the accuracy, completeness, or suitability of any insight, report, category, deduction estimate, or export.
12. Acceptable Use
You must not use Kashio for unlawful purposes, upload malicious files, interfere with platform security, scrape or copy the platform, or use Kashio in a way that may harm other users or the service.
13. Service Availability
We aim to keep Kashio available but do not guarantee uninterrupted, error-free, or secure access.
14. Limitation of Liability
To the maximum extent permitted by law, Kashio is not liable for financial loss, tax penalties, lost profits, data loss, business interruption, or decisions made based on Kashio outputs.
15. Termination
We may suspend or terminate access if you breach these Terms, misuse the platform, fail to pay applicable fees, or create security or legal risk.
16. Changes to Terms
We may update these Terms from time to time. Continued use of Kashio means you accept the updated Terms.
17. Contact
For questions, contact support@kashio.com.au.